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| Below you will find what some of our customers say about our dealership.
To add a testimonial of your own, submit it on the Customer Survey page. | |
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"Awesome inventory, great products, friendly staff, nice pet dog, what more can one ask for. Go Gear Head!"
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| By: Dennis Morrisburg,ON |
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"This is a very personal store. They know you by your first name, not like the big box stores."
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| By: DAVID SMITHS FALLS,ON |
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"As a first time scooter buyer, holding a fresh M1 licence, I was impressed with the friendliness and warm welcome that I was given upon first entering Gear Head. Steve approached me as soon as I entered and quickly showed me my options. He asked me questions and recommended selections based on what I was looking for. He was interested in what I wanted and helped me pick out the right ride! Turns out it was the first scoot he showed me- the one he said I would want. I left Gear Head and looked around the city at a few other places including Good Time and did not receive the same respect and individual service that I did here. Steve made the process so easy, without problems, which was especially appreciative being a first time buyer. My Aprilia Scarabeo is my new sexy Italian lover and I couldn't be happier. Now I take the long way home, every time. Thanks Steve! Thanks Gear Head!! --Dawn"
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| By: Dawn Ottawa,ON |
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"Thank you for being so helpful. I have to say that this has been, by far, the best email communication I've had with any online/retail business and it is appreciated. You answered my questions and made my decision easy. I will be buying through you again.
Derek"
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| By: Anonymous ,NY |
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"Good specials on motorcycle accessory..........."
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| By: Anonymous VAL-DES-MONTS,QC |
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"I just wanted to write you a brief note to express how happy I have been with the service and support I have received from your staff at Gear Head recently.
I have been restoring an old Honda CL360 twin over the past year, and definitely could not have finished it without the help of your resourceful and knowledgeable parts staff. In particular, Bruce was able to find me new tires and exhaust pipes for a 33 year old bike, and Ashley helped me find modern equivalents for the '70's Honda fluids.
It's alway a pleasure to visit your new store. Keep up the good work.
Best Regards
Brent Rubeli"
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| By: Brent Ottawa,ON |
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"Stopped in to check out the new store. Loved it. Very clean and organized. Was browsing jackets and was assisted by Sarah(?). She provided excellent customer service."
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| By: Mike Ottawa,XX |
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"Hello Everyone. I am the President of the Victory Riders Association, Ottawa Chapter.
Welcome to the web site of GEARHEAD, the official sponser of the VRA Ottawa Chapter. If you ride a Victory, great, but you are welcome to join the VRA Ottawa Chapter, no matter what you ride. We are all into motorcycles for the same reason, to have fun.
Please contact me if you have any questions or ask the great sales staff at GEARHEAD to give you a flyer on the VRA Canada (Ottawa Chapter).
Hope to hear from you soon.
Bruce Delorme
President
VRA Ottawa Chapter"
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| By: Bruce Ottawa,ON |
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"I had a good experience there last year. On the way out to Perth a circlip fell off, which was keeping my shifter on. Since Gear Head was near, I stopped in and these guys gave me some mechanics wire and didn’t charge me."
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| By: Anonymous ,XX |
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"I showed up at Gear Head Saturday AM with wheels and new tires for installation & balancing. However, they had experienced some bad karma during the thunderstorms Friday nite. The service bay door had been blown off its track or something and they were unable to open the door/clear the service bay.
They were able to access the tire changing/balancing machines (passing tires and wheels over and around several machines in for servicing) and did the install/balance for me.
Total cost for install/balance of two tires including taxes, tire recycling charges, etc was very reasonable
They could have told me to p*ss off and come back next week, but went the extra bit to keep this customer satisfied.
I thought that it was worth a mention, given the 'Did you buy the tires here?' attitude displayed by most local shops.
No affiliation, just a happy customer.
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| By: Geoff Almonte,ON |
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"The PSK store on Moodie has changed. It is now know as Gear Head and they now carry Aprilia, Moto guzzi, Piaggio, Vespa, Hyosung... It was a real pleasure to speak with one of the staff (Sheldon) there. They have a much nicer shop there now with more selection. I was looking at tires and they will give you 25% off of all in stock tires if you buy and have them mounted there. Mounting is done while you wait and if memory serves me correct it is like $35 to have the tire mounted and balanced if the rim is off the bike. As a bonus, if you are having service done there like an oil change or tire mounted, something that can be done right away, they have an Aprilia Tuono there as a demo and they may let you take it out for a ride. I say may because if you come in on a 250cc I don’t think they will let you take a 1000cc out for a ride.
All-in-all it was really nice to go into a store and be treated like a customer and not like another wallet to pilfer. I got the feeling when speaking to Sheldon that it didn’t matter if I purchased something right there and then, it would have been nice, but he now knows that if there is something I need I will be back simply based on the way I was treated that one time.
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| By: Greg ,XX |
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up to 50% off!
ACCESSORIES
DEALS ON MOTORCYCLES, ATV'S & SCOOTERS
320 Moodie Drive Ottawa.
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